Support and Contact
Support with IT questions
Service Hotline
The team of the ZID can be reached during business hours at +49 (0) 731/9762-2828 and helps both employees and students with IT problems.
Further Support
In addition, the ZID offers support via an internal ticket system. You can either send an e-mail to zid[at]hnu[dot]de or manually open a ticket via support.hs-neu-ulm[dot]de. You will then receive a confirmation e-mail.
Detailed information on service hours, as well as instructions, can be found by HNU students and staff on the intranet.
